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Notice of Privacy
Practices for Patients
This notice
describes how medical information about you may be used and disclosed
and how you can get access to this information.
PLEASE REVIEW IT CAREFULLY
If you have any questions about this
notice, please contact our Privacy Officer at 610-981-6000.
WHO
WILL FOLLOW THIS NOTICE
This notice describes information about
privacy practices followed by our employees, staff and other office personnel.
The practices described in this notice will also be followed by healthcare
providers you consult with by telephone (when your regular healthcare provider
from our office is not available) who provide on call coverage for your
healthcare provider.
YOUR HEALTH INFORMATION This
notice applies to the information and records we have about your health,
health status, and the healthcare and services you receive at this office.
We are required by law to give you this notice. It will tell you about the
ways in which we may use and disclose health information about you and
describes your rights and our obligations regarding the use and disclosure of
that information. HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION
ABOUT YOU For Treatment: We may use health information
about you to provide you with medical treatment or services. We may disclose
health information about you to doctors, nurses, technicians, office staff or
other personnel who are involved in taking care of you and your health.
For example, your doctor treating you may need to know if you have other
health problems that could complicate your treatment. The doctor may use your
medical history to decide what treatment is best for you. The doctor may also
tell another doctor about your condition so that doctor can help determine the
most appropriate care for you. Different personnel in our office may
share information about you and disclose information to people who do not work
in our office in order to coordinate your care, such as phoning in
prescriptions to your pharmacy, scheduling lab work and ordering X-rays.
Family members and other healthcare providers may be part of your medical care
outside this office and may require information about you that we have.
For Payment: We may use and disclose health information about you so
that the treatment and services you receive at this office may be billed to
and payment may be collected from you, an insurance company, or a third party.
For example, we may need to give your health plan information about a service
you received here so your health plan will pay us or reimburse you for the
service. We may also tell your health plan about a treatment you are going to
receive to obtain prior approval, or to determine whether your plan will cover
the treatment. For Healthcare Operations: We may use and
disclose health information about you in order to run the office and make sure
that you and our other patients receive quality care. For example, we may use
your health information to evaluate the performance of our staff in caring for
you. We may also use health information about all or many of our patients to
help us decide what additional services we should offer, how we can become
more efficient, or whether certain new treatments are effective.
Appointment Reminders: We may contact you as a reminder that you have an
appointment for treatment or medical care at the office.
Treatment Alternatives: We may tell you about or recommend possible
treatment options or alternatives that may be of interest to you. Health-Related Products and Services: We may tell you about
health-related products or services that may be of interest to you.
Please notify us if you do not wish to be contacted for appointment reminders,
or if you do not wish to receive communications about treatment alternatives
or health-related products and services. If you advise us in writing (at the
address listed at the top of this Notice) that you do not wish to receive such
communications, we will not use or disclose your information for these
purposes. SPECIAL SITUATIONS We may use or
disclose health information about you without your permission for the
following purposes, subject to all applicable legal requirements and
limitations: To Avert a Serious Threat to Health or Safety.
We may use and disclose health information about you when necessary to prevent
a serious threat to your health and safety or the health and safety of the
public or another person. Required By Law. We will disclose
health information about you when required to do so by federal, state, or
local law. Research. We may use and disclose health
information about you for research projects that are subject to a special
approval process. We will ask you for your permission if the researcher will
have access to your name, address or other information that reveals who you
are, or will be involved in your care at the office. Organ and
Tissue Donation. If you are an organ donor, we may release health
information to organizations that handle organ procurement or organ, eye or
tissue transplantation or to an organ donation bank, as necessary to
facilitate such donation and transplantation. Military, Veterans,
National Security and Intelligence. If you are or were a member of the
armed forces, or part of the national security or intelligence communities, we
may be required by military command or other government authorities to release
health information about you. We may also release information about foreign
military personnel to the appropriate foreign military authority. Workers Compensation. We may release health information about you for
workers compensation or similar programs. These programs provide benefits for
work-related injuries or illness.
Public Health Risks. We may
disclose health information about you for public health reasons in order to
prevent or control disease, injury or disability; or report birth, deaths,
suspected abuse or neglect, non-accidental physical injuries, reactions to
medications or problems with products. Health Oversight
Activities. We may disclose health information to a health oversight
agency for audits, investigations, inspections, or licensing purposes. These
disclosures may be necessary for certain state and federal agencies to monitor
the healthcare system, government programs, and compliance with civil rights
laws. Lawsuits and Disputes. If you are involved in a lawsuit
or a dispute, we may disclose health information about you in response to a
court or administrative order. Subject to all applicable legal requirements,
we may also disclose health information about you in response to a subpoena.
Law Enforcement. We may release health information if asked
to do so by a law enforcement official in response to a court order, subpoena,
warrant, summons or similar process, subject to all applicable legal
requirements. Information Not Personally Identifiable. We
may use or disclose health information about you in a way that does not
personally identify you or reveal who you are. Family and
Friends. We may disclose health information about you to your family
members or friends if we obtain your verbal agreement to do so or if we give
you an opportunity to object to such a disclosure and you do not raise an
objection. We may also disclose health information to your family or friends
if we can infer from the circumstances, based on our professional judgment,
that you would not object. For example, we may assume you agree to our
disclosure of your personal health information to your partner when you bring
your partner with you into the exam room during treatment or while treatment
is discussed. In situations where you are not capable of giving
consent (because you are not present or due to your incapacity or medical
emergency), we may, using our professional judgment, determine that a
disclosure to you family member or friend is in your best interest. In that
situation, we will disclose only health information relevant to the persons
involvement in your care. For example, we may inform the person who
accompanied you to the emergency room that you suffered a heart attack and
provide updates on your progress and prognosis. We may also use our
professional judgment and experience to make reasonable inferences that it is
in your best interest to allow another person to act on your behalf to pick
up, for example, filled prescriptions, medical supplies, or X-rays.
OTHER USES AND DISCLOSURES OF HEALTH INFORMATION We will
not use or disclose your health information for any purpose other than those
identified in the previous sections without your specific, written
Authorization. If you give us Authorization to use or disclose health
information about you, you may revoke that Authorization, in writing, at any
time. If you revoke your Authorization, we will no longer use or disclose
information about you for the reasons covered by your written Authorization,
but we cannot take back any uses or disclosures already made with your
permission. If we have HIV or substance abuse information about
you, we cannot release that information without a special signed, written
authorization (different than the Authorization mentioned above) from you. In
order to disclose these types of records for purposes of treatment, payment or
healthcare operations, we will have to have both your signed Consent and a
special written Authorization that complies with the law governing HIV or
substance abuse records. YOUR RIGHTS REGARDING HEALTH INFORMATION
ABOUT YOU You have the following rights regarding health
information we maintain about you. Right to Inspect and Copy.
You have the right to inspect and copy your health information, such as
medical and billing records, that we use to make decisions about your care.
You must submit a written request to our Privacy Officer in order to inspect
and/or copy your health information. If you request a copy of the information,
we may charge a fee for the costs of copying, mailing or other associated
supplies. We may deny your request to inspect and/or copy in certain limited
circumstances. If you are denied access to your health information, you may
ask that the denial be reviewed. If such a review is required by law, we will
select a licensed healthcare professional to review your request and our
denial. The person conducting the review will not be the person who denied
your request, and we will comply with the outcome of the review.
Right to Amend. If you believe health information we have about you is
incorrect or incomplete, you may ask us to amend the information. You have the
right to request an amendment as long as the information is kept by this
office. To request an amendment, complete and submit a Medical
Record Amendment/Correction Form to Our Privacy Officer. We may deny your
request for an amendment if it is not in writing or does not include a reason
to support the request. In addition, we may deny your request if you
ask us to amend information that:
a) We did not create, unless the person or entity that created the
information is no longer available to make the amendment. b) Is
not part of the health information that we keep. c) You would not
be permitted to inspect and copy. d) Is accurate and complete.
Right to an Accounting of Disclosures. You have the right to request
an accounting of disclosures. This is a list of the disclosures we made of
medical information about you for purposes other than treatment, payment and
healthcare operations. To obtain this list, you must submit your request in
writing to our Privacy Officer. It must state a time period, which may not be
longer than six years and may not include dates before April 14, 2003. Your
request should indicate in what form you want the list (for example, on paper
or electronically). We may charge you for the costs of providing the list. We
will notify you of the cost involved and you may choose to withdraw or modify
you request at that time before any costs are incurred.
Right to
Request Restrictions. You have the right to request a restriction or
limitation on the health information we use or disclose about you for
treatment, payment or healthcare operations. You also have the right to
request a limit on the health information we disclose about you to someone who
is involved in your care or the payment for it, like a family member or
friend. For example, you could ask that we not use or disclose information
about a surgery you had. We are Not Required to Agree to Your
Request. If we do agree, we will comply with your request unless the
information is needed to provide you emergency treatment. To request
restrictions, you may complete and submit the Request For Restriction On
Use/Disclosure of Medical Information to our Privacy Officer.
Right to Request Confidential Communications. You have the right to
request that we communicate with you about medical matters in a certain way or
at a certain location. For example, you can ask that we only contact you at
work or by mail. To request confidential communications, you may
complete and submit the Request for Restriction On Use/Disclosure of Medical
Information And/Or Confidential Communication to our Privacy Officer. We will
not ask you the reason for your request. We will accommodate all reasonable
requests. Your request must specify how or where you wish to be contacted.
Right to a Paper Copy of This Notice. You have the right to a paper
copy of this notice. You may ask us to give you a copy of this notice at any
time. Even if you have agreed to receive it electronically, you are still
entitled to a paper copy. To obtain such a copy, contact our Privacy Officer.
CHANGES TO THIS NOTICE We reserve the right to change this
notice, and to make the revised or changed notice effective for medical
information we already have about you as well as any information we receive in
the future. We will post a summary of the current notice in the office with
its effective date in the top right hand corner. You are entitled to a copy of
the notice currently in effect. COMPLAINTS If you
believe your privacy rights have been violated, you may file a complaint with
our office or with the Secretary of the Department of Health and Human
Services. To file a complaint with our office, contact our Program
Coordinator. You will not be penalized for filing a complaint.
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